Salesforce Optimizer Report - Fields

Question

We just run the Optimizer and got the report with very wrong results. A lot of the fields listed (fpr accounts and opportunities) were active and visible on page layouts. Which is not what we expected. Did anyone have the same problem?

Ed Ruzol · Answer

Hi Natalia,

It could be related to the issue from the discussion below:

https://success.salesforce.com/answers?id=9063A000000l1YmQAI

May I also suggest logging a support case in Help & Training so that Optimizer experts would be able to assist you further.

Thanks!

Salesforce Optimizer Report - Fields

Customer Service

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