If email log shows that email is not sent and displays retry count, how many times or how many days Salesforce will retry to send email? I am not able to find clear documentation on this.

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David K. Liu · Answer

Hey Mary,

"Salesforce will retry delivery over a 24-hour period. The first retry occurs five minutes after the first transient failure, the second occurs ten minutes after that, the third twenty minutes after that, and so on."

Source: https://help.salesforce.com/HTViewHelpDoc?id=email_logs_format.htm&language=en_US

Hope this solves your problem =)

David

If email log shows that email is not sent and displays retry count, how many times or how many days Salesforce will retry to send email? I am not able to find clear documentation on this.

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