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Administration Administration/Marketing perguntou em #Data Management
21 de mai. de 2013, 16:44

Changing Owner of a Case

As A system administrator I need to change the Owner of a Case

 

A different user set it up & when I go into Edit there is not Option to Change Ownership of the Case

 

Anyone out there know steps to do this?

 

Thanks

 

Also I am owner of the Account 
1 resposta
  1. Javier Gonzalez (OpenEnglish)
    21 de mai. de 2013, 18:44
    Check the Case page layout. The field may have been removed. If it was, simply edit the ayout, add the field, Save.

     

    Cheers.
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