I have a problem with the import wizard tool, If i try to upsert some contacts from the administretor profile, the tool works fine and I can upsert these contacts, instead if I try to import the same contacts with a custom marketing profile it doesn't work, considering a csv file with about 100 contacts the marketing user was able to upsert about 5 or 6 contacts, getting the same error for all the other ones
"Id","Success","Created","Error"
"000000000000000AAA","false","false","DUPLICATE_VALUE:Duplicate id specified:000000000000000AAA:--"
"000000000000000AAA","false","false","DUPLICATE_VALUE:Duplicate id specified:000000000000000AAA:--"
I tryed to import just one contact and what I got is the following error:
"Id","Success","Created","Error"
"","false","false","INVALID_ID_FIELD:record id cannot be empty key:--"
The csv file should be correct because the administrator profile can upsert the contacts with the same file without problems and the marketing profile should be ok too, because it could import same of them. I also tryed to deactivate any workflows but the result is the same. I hope I was clear.
How can I solve this problem? Thank you very much
6 respostas
You are mapping to some kind of external ID fiedl though? What is this:
000000000000000AAA
Is it in your file? Where did it come from?
