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Hey folks.

 

Every once in a while I'll see an error message like this, or a User will report it to me.

 

Can I do ANYTHING with these Error Messages?

 

Is there ANYTHING of value that can be learned from these error messages?  I've never found the Error ID numbers to correspond with anything in my org.

 

I usually shrug and tell the User to let me know if it happens again.  And it usually doesn't.  Am I missing any troubleshooting steps that I can take with these?

 

[This particular error occured when a User was in a Community, and clicked on an Account lookup field that was part of the Contact Support page -- in a Global Action.  But it has not been reproduced.]
1 resposta
  1. 14 de fev. de 2019, 17:41
    For what it's worth -- I think I figured out what my Error ID: xxxxxxxxx-xxxxxxx (342169365) is.

     

    I can recreate this issue repeatedly if the User gets logged out and doesn't realize it, and then tries to select a lookup field.

     

    But my question still stands.  Is there anywhere we can investigate these Error ID's more effectively?
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