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Topics#EmailPergunta de Katie DiMento
Katie DiMento (Wiredrive) perguntou em #Email
11 de dez. de 2014, 19:21

Email Association (All records) is selected. Will we have duplicate logs when the Lead is converted?

When you convert the Lead will the Email logged on the Lead level recgonze the Email logged on the Account level or will it then be logged twice?
3 respostas
  1. Jeff May
    12 de dez. de 2014, 13:39
    When you convert a Lead, the Lead record becomes 'hidden' and all future activity, including Emails will be related to the resulting Contact record.  No duplicate records will be created.
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