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Topics#Desktop IntegrationPergunta de Barry Johnson
Barry Johnson perguntou em #Desktop Integration
26 de out. de 2012, 13:44

Classification of Outlook synced email as email

When syncing an outlook email it gets captured as a task but classified as a call.  How can i get this to class thme as emails
1 resposta
  1. Aaron DeRan (Deloitte)
    29 de out. de 2012, 14:45
    Click Your Name > Setup > Customize > Activities > Task Fields > Type

     

    Then click Edit next to the picklist value "Email" and you can check the box for "Send Email Default". This is what dictates the Type for Outlook Emails sent into Salesforce.
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