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Topics#Data ManagementPergunta de Brendan Quinn
Brendan Quinn perguntou em #Data Management
1 de jun. de 2013, 12:36

What happened to the alert settings?

Alert settings for cases used to be in the preferences tab, but they are gone now. How do we setup email/chat/phone/epage alerts for cases in our required work queue now that those preferences are gone?

 

Thanks,

 

Brendan
3 respostas
  1. Jeff May
    1 de jun. de 2013, 18:11
    Sorry, I am not familiar with casemon.  If its a managed package from the AppExchange, maybe they can help. If its a custom solution, you'll need to work with the folks who built it -- or if they aren't available, another SFDC Developer.
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