1 resposta
Hi Olivia,
Searched for the issue and it seems to be common issue. Found these links which might be of help:
https://help.salesforce.com/articleView?id=Salesforce-for-Outlook-causes-Microsoft-Outlook-to-crash&language=en_US&type=1
https://success.salesforce.com/answers?id=9063A000000ZnzHQAS
https://success.salesforce.com/answers?id=90630000000gzw1AAA
Would request you to share the solution if you are able to find it. It would be helpful for others.
All the best!