FavoritosJosh Zimmerman perguntou em #Data Management25 de fev. de 2013, 21:26How do you Auto-Assign tickets to queues?How do you Auto-Assign tickets to queues?9 respostasClassificarClassificar por dataClassificar por mais útilClassificar por dataCarregar mais comentários...Josh Zimmerman25 de fev. de 2013, 21:46So I've created a "Request Definition" for my associates to pick from in the Remedy Force "Self Service" website. I would like to Auto-Assign each "Request Definition" to Queues that I have made. Is this even possible? Adicionar um comentárioEscrever uma resposta...NegritoItálicoSublinhadoTachadoLista com marcadoresLista numeradaAdicionar linkBloco de códigosInserir imagemAnexar arquivosURL do linkCancelarSalvar0/9000Responder
Josh Zimmerman25 de fev. de 2013, 21:46So I've created a "Request Definition" for my associates to pick from in the Remedy Force "Self Service" website. I would like to Auto-Assign each "Request Definition" to Queues that I have made. Is this even possible?