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Topics#Sales And MarketingPergunta de Jillian McLaughlin
Jillian McLaughlin (dynaTrace Software) perguntou em #Sales And Marketing
11 de out. de 2011, 15:54

Send Notification Email - can we customize this email

I want to be able to add "Account" or "Company" when we change a lead or contact record Owner, to the "Send Notification Email" alert. 

 

Is there a way to do this? Or is it just automatically generated if we click the check box?
18 respostas
  1. Steve Molis (You Owe Me a Beer, Inc.)
    12 de out. de 2011, 19:07
    Hi Jillian, you're getting warmer (and I'm getting thirsty!)  

     

    try something like this:

     

    AND(ISCHANGED(OwnerId),

    OR(

    OwnerId <> "00G50000001UArZ",

    OwnerId <> "00G50000005UArS")) 

     

    I'm kinda iffy with my AND, OR so try using too

     

    AND(ISCHANGED(OwnerId),

    OwnerId <> "00G50000001UArZ",

    OwnerId <> "00G50000005UArS")

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