Question about instance refresh and third-party integrations:
We are running a brochure sign-up form on our website, which connects with Salesforce through FormAssembly. During the READ ONLY period, I would assume this will no longer work because FormAssembly creates a brochure- and contact record in the process in order to deliver the brochure (by mail) to that user. What I cannot find so far: will the creation of these new records be batched and processed once the refresh is done, or would these permanently fail? Because than we would temp disable our forms.
Many thanks.
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@Elwin Beekman what a great question! I know EMail-2-Case and Web-2-Case are queued and then resumed following the maintenance. I assumed they would be batched and processed upon refresh completion.