Hi there, anyone else missing the Salesforce for Outlook plug in download in Set up?
We have been using the Salesforce Plug-in for Outlook since starting on Salesforce and have always used Lightning. We were busy updating all of our users when our Outlook crashed two weeks ago. SInce then, our IT support told me that the latest Outlook updates had corrupted our Outlook profiles - to be able to use Outlook until we realised the problem was to uninstall our plug in.
We are busy trying to fix those the outlook profiles as users made themselves availabe but this has had a negative impact on our syncing from Outlook as well as an understandable drop in activity being recorded.
Now, the Outlook plug-in is not available for download? This has disappeared before and then it miraculously reappeared. Has this happened for anyone else? The last version we downloaded and had updated on our user's laptops was version 3.4.7.16
Any suggestions?
@Elna Miller We are waiting on our IT support partners to assist us with setting up the integration - I have sent knowledge documents and comments I have found around it and hopefully they will let us know when it is ready to test and impliment. We need to fill this gap in our users'experience and are looking forward to having this tool adopted and enjoyed by our users. Will definitley give feedback so others don't struggle like us.
