We’re on a journey to agile at Scale here at Securian.   Can you share how you are organized in Agile squads/tribes at your company?   The core question here - What PRODUCTS am I managing?   What’s the right structure of “product owners?”

Option 1-   (How we are currently structured) 

Continuous Improvement Squad - biweekly releases, regression testing, communications

Sales Squad - Focused on everything that affects sales

Service Squad - Focused on everything that affects service

Marketing Squad - Focused on everything that affects marketing

Option 2 - 

Salesforce agile- “all in one“ agile team

Option 3 - 

Continuous Improvement Squad - biweekly releases, regression testing, communications

Sales Squad - Focused on opportunities/forecasting/RFPs, Sales support, Territory management

Service Squad - Focused on case management

Self Service Squad - Focus on IVR, SF self service, defer contacts from service

Accounts/contacts Squad - Focused on data quality, profile/preferences, aggregated of customer info

Lead Gen Squad - Get new prospects to hand off to sales squad

Appreciate your perspectives and sharing!   @Juliane Janey , @Brian Cole , @James Burns