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Hi Members,

I have a question about remedy force app. It is a managed package so my understanding is I can't create any custom objects to link with remedy force's objects. Is it correct? 

Also, I am new to remedy force. Currently, all users on remedy are assigned 'customer portal manager custom" license. With this license, if I create new app on force.com platform, Can all users use the new app? or what effects if I switch users license to salesforce platform license? 

If anyone can send me the link regarding licensing issues, I would appreciate. 

 

Thank you very much. 

5 comentários
  1. 16 de ago. de 2018, 18:23

    Hi Jinda,

    I’m happy to assist as well, but believe you are based in Thailand, so timezones could cause some conflicts.

    Please ping an email to

    remedyforcesuccess@bmc.com

    and you will get direct response. You can also ping me an email and I will copy the right Customer Success people in.

    p.donders@infravision.com

    Paul Donders

    InfraVision

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