Question regarding uploading emails to Salesforce and "My Unresolved Items". I am the admin and currently have a sales rep who sends certain emails to Salesforce and they eventually end up in his opportunities.  He states when he emails them to SF they go to "My Unresolved Items" where he then assigns them to an opportunity.  He is still working in Classic while I mainly live in Lightning now.  Our company will transition in June.  I can't see these emails and some documents that he is uploading now.  Where are these emails going and how does he manage this once he transitions to Lightning??