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I have a single user who has a strange little bug.  I am assuming it is a problem with his browser, as I do not see it when I log in as him, but I'm not sure how to help him fix it, so any ideas whould be appreciated:  The problem is that his navigation in lightning has diasapeared. 

 

The zone at the top of the page that contains the App grid and the names of the available tabs in the App he is viewing is entirely missing. His search bar is there and all other layout content beneath the app bar is there. 

 

Any ideas what he could have done to make that disappear?  He's using Chrome.  The toolbar is there when he switches to classic.

 

TIA!

(Screenshot with & without toolbar in Comments)

8 comentários
  1. 20 de jan. de 2018, 19:11
    @Rebecca Ralls I agree with @Michael Lupino and @Dan Grossberg in regards to browser cache and/or settings. If he tries a different browser, does this issue go away? Possibly something in the Chrome settings maybe like Accessibility settings, changes to fonts, or something in the cache? I would try clearing the browser cache or resetting the Chrome settings back to the default if it continues to be an issue.
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