Hi there, hope you can help.
I have an instance (Developer Edition) that I created about a year ago. It does not have Service Console app (or Sales Console app) in Lightning. Is that the expected behavior? If so, what do I need to do to have that app? I just created a brand new Developer Edition and sure enough there are Service Console app and Sales Console app in my App Switcher.
I would just like to know how I can add them to an instance that's a year old.
The reason I'm asking is because I would like to try out that "Service Setup" but it's not available in this old instance of mine; it's available in this newer instance.
Thanks!
King
2 comentários
Actually if you create a new Dev Ed org then you definitely get one (I just tried that a few days ago). Maybe not ones prior to Winter 18 or Spring 17?