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Hi- we use sf to help us track professional services (so, not really for sales). We track people's time, the services they are providing, map them out, bill out from sf. Are there many people here who provide professional services, or would that be a different user group?
6 comentários
  1. 29 de jan. de 2015, 10:25

    We did a similar thing, as we also offer time-based professional services. We work in a more project driven structure, so we created Projects as a custom object and allowed SF users to book time and travel expenses on these. Then we also created some reports which show us on a monthly basis which customer has to be billed how much for our services.

    As this is a rather generic use case, we created an AppExchange app for this, which is completely free of charge:

    https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5RS4EAN

    Anybody who is interested can just install it. We would love to get some feedback :)

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