Learn Sales Cloud Fundamentals
Explore Sales Cloud from accounts and contacts, to leads and opportunities.
Get Hands-On with Trailhead
Get Started with Trailhead
Crie organizações práticas, pratique suas habilidades no Salesforce e conclua os desafios Trailhead.
Comece a usar o Salesforce e aprenda a fazê-lo funcionar para gerar resultados.
Conheça na prática os recursos que impulsionam as "vendas" no Salesforce.
Saiba como usar o software de gerenciamento de relacionamento com o cliente (CRM) para fazer seu negócio crescer.
Explore Sales Cloud
Learn the basics of Sales Cloud. Get familiar with core functions and how you can manage sales processes from prospecting to close.
Expanda seu negócio, aumente a produtividade e tome decisões fundamentadas com o Sales Cloud.
Learn how to track prospective customers with Salesforce leads.
Learn how opportunities help you close more sales deals.
Entenda o processo de criação e negociação de contratos comerciais.
Learn how Salesforce can help you track your pipeline health.
Dive Into Accounts & Contacts
Learn how you can organize your view to access the most important information quickly.
Descubra como contas e contatos trabalham juntos no Salesforce.
Learn to use an account record in Salesforce.
Use modos de exibição de lista para organizar seus dados e realizar ações nos registros.
Saiba como usar o modo de exibição de lista de contas no Salesforce.
Aprenda a usar o modo de exibição de lista de contatos no Salesforce.
Assess Your Sales Cloud & Console Skills
Solve complex challenges with Sales Cloud and Console.
Libere conteúdo de superbadges demonstrando seu conhecimento sobre a segurança do programa de credenciais.
Showcase your Sales Cloud and Console navigation skills
Dive Into Leads & Opportunities
Learn how you can tailor the sales process to stay on top of your most important deals.
Aprenda a potencializar seu processo de vendas com leads e oportunidades no Salesforce.
Aprenda a gerenciar clientes potenciais do lead ao fechamento.
Learn to use an opportunity record in Salesforce.
Assess Your Account & Opportunity Management Skills
Solve complex challenges for accounts and opportunities.
Demonstrate your ability to create a 360-degree view of customers.
Work with opportunity records to super-power sales success.
NEXT: Become a Selling Specialist
Continue your learning journey by becoming a selling specialist.
Sobre esta trilha
Get to know Sales Cloud by exploring how it can help you manage sales processes, from prospecting to close. In this trail, you’ll learn about organizing your Sales Cloud view, tailoring the sales process, and solving complex sales challenges. You’ll gain skills in account management and strategy, prospecting and qualification, productivity, and data management. Dive deeper into Sales Cloud by exploring more enhanced features after you’ve completed this trail.