Reúna insights com o Gerenciamento de feedback do Salesforce
Obtenha insights sobre o que seus clientes e usuários pensam e refine sua estratégia de feedback do cliente.
+6,400 pontos
Intermediário
Administrador
~6 h 55 min
+6,400 pontos
Intermediário
Administrador
~6 h 55 min
+2.000 pontos
~1 h 35 min
hideOcultar 4 unidades
+1.600 pontos
Módulo
Salesforce Surveys for Admins
Translate, automate, and evaluate your surveys with Salesforce Surveys.
~1 h 5 min
showMostrar 4 unidades
+400 pontos
Projeto
Design and Distribute Surveys with Salesforce Feedback Management
Use Salesforce Surveys to follow-up with customers who contacted support via live chat.
~1 h
showMostrar 4 etapas
+200 pontos
Módulo
Automated Survey Invitations with Flows
Use automation to enhance survey response rates and engage customers better.
~35 min
showMostrar 2 unidades
+300 pontos
Módulo
CRM Analytics Customer Lifecycle Analytics
Use analytics templates to gather actionable insights from survey responses.
~55 min
showMostrar 3 unidades
+200 pontos
Módulo
Boost Survey Responses with Salesforce Messaging Integration
Integrate messaging with Salesforce Feedback Management to maximize survey responses.
~30 min
showMostrar 2 unidades
+1.100 pontos
Módulo
Surveys Customized Thank You Page
Build interactive and personalized surveys with dynamic thank you pages.
~45 min
showMostrar 3 unidades
+600 pontos
Módulo
Matrix-Format Questions for Salesforce Surveys
Consolidate questions, improve the user experience, and optimize survey performance.
~30 min
showMostrar 2 unidades
~6 h 55 min