Configure Life Sciences Cloud for Customer Engagement
Configure Life Sciences Cloud to support compliant customer engagement from strategy through execution and insight.
Build the Customer Engagement Foundation
Perform data abstraction to source and serve data in digital processes.
Set up structured accounts, products, and territories to support effective engagement.
Build a structured product catalog to support intelligent customer engagement.
Provide a centralized view of critical information and tasks so your users can prioritize their work.
Enable field users to securely connect with healthcare professionals and organizations through their iPads.
Transform complex life sciences data into actionable insights and enhanced visualizations.
Plan Field Activity and Account Strategy
Coordinate key account strategy and track execution across accounts and territories.
Translate engagement strategy into measurable, product-specific field execution.
Optimize visit-planning measures and improve provider engagement.
Identify the highest priority accounts for engagement.
Manage and govern how your users log their time away from their assigned territories.
Help your organization turn complex account data into actionable insights
Help your sales teams visualize and prioritize key events such as visits, meetings, and time off territory.
Engage Across Channels
Plan, execute, and track visits better.
Deliver compliant, personalized content to healthcare professionals and track engagement.
Use Visit Management to plan, execute, and record visit details.
Configure email templates and fragments that streamline email communication between sales reps and healthcare professionals.
Facilitate virtual meetings to manage remote visits with HCPs and HCOs.
Design and distribute structured questionnaires to gather feedback from healthcare professionals.
Govern Samples and Consent
Ensure compliance and track inventory with simplified pharmaceutical sample distribution.
Learn how Sample Management centralizes sample requests, approvals, and product selections.
Capture, synchronize, and honor the communication preferences of healthcare professionals across different subscription topics and channels.
Descubra mais
Confira outros produtos da Salesforce para ver como podem ajudá-lo a criar jornadas de clientes mais personalizadas e a tomar decisões baseadas em dados