Skip to main content

Attention Trailblazers

Looking for upcoming online and in-person training content? Please visit our Community. You can also continue to browse the Trailhead Live content archive on this page for sessions to help you learn, earn, and connect with Trailhead.

Visit our Community

How to Use Design Thinking to Improve Operational Efficiency and Meet Customer Expectations

Whether you are an admin, developer, or builder, we know you are really the enabler of digital transformation by translating what users need into what needs to be built. But, do you struggle to get your users to just simply articulate those requirements? There’s a better way. In this episode, we will cover Design Thinking, a time-tested and successful approach to truly understanding your user’s needs and so much more.

presenter avatar
Eric Schultz and Guillaume Huynh-Ba
Senior Customer Success Architect/Productivity Director
Broadcasted on Jan 19th, 202245 mins

Looking for more completed broadcasts?

Check out the latest on-demand videos from experts on today's most in-demand skills.

View On-Demand Sessions