Digital Transformation
Explore trends causing companies to transform their products and customer relationships.
Innovation Basics
Cultivate the right behaviors and team to ignite innovation in your organization.
Innovation Project Definition
Define a problem that requires fresh thinking and scope your innovation project.
UX Research Basics
Learn how to talk to your users, discover what they need, and influence design decisions.
Journey Mapping
Improve your solution design by mapping how customers experience your product or service.
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Jobs to Be Done Framework for Designers
Explore the Jobs to be Done framework for relationship design.
Innovation Ideation & Prototyping
Work as a team to generate and prioritize ideas and build rapid prototypes.
Culture of Feedback
Discover strategies and tools to help you establish a culture of feedback at your company.
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
Lightning Design System Basics
Get started using the Lightning Design System to build Salesforce apps.
Get to Know Relationship Design
Learn relationship design fundamentals and how they help you connect better with customers and communities.