Hi Admins,
We’re trying to reduce the time reps spend typing notes in Salesforce. The idea is to let them speak instead of type and have the text go straight into a Salesforce field (like Task description or a custom “Call Notes” field) while they stay on the record page in the browser.
For those who’ve set up something similar:
- Are you using any browser‑based dictation / voice‑to‑text tools that write directly into Salesforce fields?
- How do you handle things like field focus, auto‑saving, and making sure the right record is updated?
Just looking for real‑world setups and gotchas so we don’t reinvent the wheel.
Thanks!
Hey @MUKESH KUMAR!
We ran into this too.
Native OS dictation (Windows/macOS) technically works in Lightning fields but it's clunky — no punctuation, cursor drifts on longer notes, and reps have to click into the field every time.
We tried a Chrome extension called Voice2Force instead — it puts a mic button right next to fields on the record page, so reps click Call Notes, hit mic, talk, done. It's field-aware, so it only writes to whatever field is active, which solved our "wrong field got updated" problem.
