We recently received the upgrade to our Salesforce Maps managed package on Mar 16th. Its on
260.10 now. Since the upgrade, Field Service/Maps users have been reporting tremendous performance lags. They are trying to assign stops for the upcoming days and it freezes on them, they lose all of their work when they refresh. Sometimes they are having to refresh 3-4 times and start assigning stops again.
We have tried clearing browser cache and restarting browser, incognito and different browser with the same result.
Weirdly, admins or even Salesforce support is unable to reproduce the performance lag when logged in as the user.
Has anybody experienced this?
We have isolated the issue to be happening in Citrix Environment. We are currently evaluating if updating Browser version improves the performance
