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2015년 12월 1일 오전 5:27

"error processing template pg_hba.conf.templ" when configure a double node tableau server instance

Hi, all

 

I'm trying to configure a double node tableau server instance. I have successfully added this worker node(its ip and number of processes) on the configuration panel. But I received a "Worker node initialization failed" error. I've learnt in tabadmin.log that everything was OK before "error processing template pg_hba.conf.templ". Logs are pasted:

 

Everything is Ok

2015-12-01 13:03:02.609 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Zip bundle is 1180747197 bytes.

2015-12-01 13:03:02.859 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Sending worker.zip to worker 1

2015-12-01 13:03:02.875 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Connected to 10.229.244.69:3731

2015-12-01 13:04:29.127 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Finished writing 1180747197 bytes.

2015-12-01 13:04:29.127 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Finished sending to worker 1

2015-12-01 13:04:29.127 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Waiting for worker 1 to finish unzipping

2015-12-01 13:06:13.850 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Worker 1 finished

2015-12-01 13:06:14.370 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Running prep_worker on worker1: 10.229.244.69:3730

2015-12-01 13:06:18.655 +0800_DEBUG_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ prep_worker Handling MultiCommand::ReportableError Error processing template pg_hba.conf.templ

java.net.UnknownHostException: WIN-KIMMORG4U4L

2015-12-01 13:06:18.655 +0800_ERROR_10.229.241.19:WIN-KIMMORG4U4L_:_pid=9620_0x295bf2a__user=__request=__ Error: Error processing template pg_hba.conf.templ

       java.net.UnknownHostException: WIN-KIMMORG4U4L

 

My environment is:

  • Two VMs with MS server 2008. one has 4 cores and 240Gb RAM; the other has 4 cores and 64Gb RAM.
  • These two VMs are not in a domain but in workgroup.
  • I intalled first tableau server 9.0.8 on the primary node(the VM with bigger RAM) and then installed tableau worker software 9.0.8 on the worker node.
  • I've checked Run As account and user permission of drives or repositories on both VMs. The primary node has transferred files to worker node, so I think user account permission might not be the problem.

 

I learned in kb that this pg_hba.conf.templ is used to configure external access to tableau database. Should I configure this file manually? Has anyone encountered the same problem? How did you get rid of this situation?

 

Thanks for any of your kind help!

Benjamin

답변 5개
  1. Tableau Community Forums Member (Inactive) (Salesforce)
    2015년 12월 2일 오후 2:19

    Hi, All,

     

    I have successfully made the double node configuration.

     

    In fact, both nodes should be in a same domain and tableau server should be run as DOMAIN\User account.

     

    Hope this can help those in such a difficulty.

     

    Benjamin

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