Since the Winter ‘27 release, our weekly Field Service timesheets are generated around 03:00 on Friday instead of late on Friday night. Salesforce support told us this came from background changes to handle Daylight Saving Time, and that the generation time can’t be moved back. Our timesheets run Saturday to Friday.
Our time entries are created by custom Apex when engineers change Service Appointment status (Travelling/Active), using a “current timesheet” lookup on the Service Resource. That lookup is updated whenever a new timesheet is created, so on Friday every engineer’s time goes onto the following week’s sheet.
Has anyone else seen the generation time move since Winter ‘27? Did you find a way to control when timesheets are generated, or did you change your automation to pick the timesheet by date instead?
@David K Thanks both, appreciate the suggestions. We’re looking at the code side separately. What I’m really trying to find out is whether anyone else has seen their timesheet generation time change since Winter ‘27. If you have, roughly what time are yours generating now?
