Hello all,
This is regarding the authorized email domain salesforce
release update. Is the enforcement on all outgoing emails from Salesforce using an authorized email domains in the sender ('From') address only? Or the enforcement is also for the recipient email address?
We are noticing, emails sent to certain domains like
icloud.com or mail.comin recipients failing with the error, 'We can’t send your email because your email address domain isn’t verified'. For this email automation, the from address is an authorized email address.
Thank you,
Pratibha
There is a lot of cover on deliverability. This is a good article. https://www.salesforceben.com/salesforce-email-deliverability/
A key thing though is DKIM Key is the ideal setup over authorized email domains. You don't need the latter if you have a DKIM Key setup in Salesforce for the domain.
