Hello Admin Heroes! I haven't put out any new content on Admin Hero in years, but I was recently on The CRM Success Show podcast and the episode dropped yesterday so I figured I would share. We covered the following topics: 

• My Salesforce career including time consulting at ShellBlack and moving back to the "client side" with Pushpay.
• Modernizing a Salesforce org and managing business priorities.
• Inheriting a Team.
• Agentforce use case and how we focus on the "human touch" with AI.

You can find the episode here if you're interested! Enjoy! https://www.crmsuccess.show/2393017/episodes/18705609-33-brent-downey-pushpay-the-human-touch-and-agentforce