Hi Everyone,
I’m looking for guidance on a Salesforce Survey implementation scenario.
For our client, we are sending survey invitations to external users via Flow when a Case reaches a specific status. The survey link is currently delivered through an email template.
We would like to enhance this by adding a dynamic QR code to the email, where each QR code corresponds to the unique survey invitation URL.
Has anyone implemented something similar or can share best practices for generating and embedding dynamic QR codes for survey invitations in Salesforce email templates?
Thank you in advance for any insights.
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