즐겨찾기Matthieu Françoise (RUN G) 님이 France에 글을 올렸습니다 (최초 질문자: Matthieu Françoise)2월 10일 오전 4:57Bonjour je me permets de partager ici ma question. Vous remerciant pour votre aide cet Matthieu FrançoiseLocked out as sole admin – MFA reset required (Salesforce Authenticator)Hello,I am completely locked out of my Salesforce org due to MFA. I recently changed my phone and lost access to Salesforce Authenticator.I am the only user and system administrator of this org, so I have no way to log in and reset MFA myself.Salesforce keeps asking for a verification code, but Authenticator cannot generate one because it is no longer connected.I need Salesforce Support to reset MFA or remove Salesforce Authenticator so I can reconnect on my new device.Could a Salesforce moderator please help escalate this issue?Thank you. 더 보기댓글 추가댓글을 작성하세요...굵은 글꼴기울인 글꼴밑줄취소선불릿 기호 목록번호가 지정된 목록링크 추가코드 블록이미지 삽입파일 첨부링크 URL취소저장0/9000답글 쓰기
Matthieu FrançoiseLocked out as sole admin – MFA reset required (Salesforce Authenticator)Hello,I am completely locked out of my Salesforce org due to MFA. I recently changed my phone and lost access to Salesforce Authenticator.I am the only user and system administrator of this org, so I have no way to log in and reset MFA myself.Salesforce keeps asking for a verification code, but Authenticator cannot generate one because it is no longer connected.I need Salesforce Support to reset MFA or remove Salesforce Authenticator so I can reconnect on my new device.Could a Salesforce moderator please help escalate this issue?Thank you. 더 보기
