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Michael Bobee (HESFP, LLC) 님이 #Omni Channel에 질문했습니다

Due to the complexity of our skills, we have resorted to using an Omni-Channel Flow to determine the skill requirements necessary to route work. However, the 'Add Skill Requirements' are not storing any values as they are "added" using the advanced section in the component. I think I've followed as much online direction, but I'm dead in the water. 

Omni-Channel Flow - Add Skill Requirements widget not storing skill values in record collection variable

 

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#Omni-Channel

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