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Hi All,

 

Question regarding the public Slack channel and the integration of the app for notifications. Unfortunately, we have encountered an issue where the notifications are not being successfully delivered to this specific channel.

Upon investigation, I found that the channel ID cannot be fetched, which seems to be the root cause of the notification problem.

 

However, I have performed a test by creating another channel with similar settings and added the app integration bot to it. Surprisingly, the notifications are working as expected in this new channel.

 

At this point, I'm unsure if there is anything specific that we might be missing in the configuration for the problematic channel. I would appreciate any insights or suggestions you may have to help resolve this issue.

답변 2개
  1. 2023년 7월 19일 오전 6:19

    Here are some of the public channels that I recommend:

    • #general: This is the default channel in every Slack workspace. It's a great place to share announcements, ask questions, and get to know other members of the workspace.
    • #help: This channel is a great resource for getting help with Slack. You can ask questions, get help with troubleshooting, and learn about new features.
    • #announcements: This channel is where workspace admins and owners will post announcements about upcoming changes or events.
    • #random: This channel is a great place to chat about anything and everything. It's a great way to meet new people and learn about different topics.
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