I have been reading the about archived tasks. Salesforce automatically marks tasks as archived based on particular criteria.
My questions is, will these tasks displayed in the tasks list when this happens? There is mentioned that these tasks wont be displayed in the activities but what about the tasks list screen (Attaching screenshot of which screen I mean).
#Service Cloud
답변 2개
Hi Bhaskar,
No, they will not show there.
This article explains where they will show in the UI:
https://help.salesforce.com/s/articleView?id=sales.activities_archived.htm&type=5
