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Bruna Bernardes (LEOO) 님이 #Sales Cloud에 질문했습니다

 I'm trying to add a product to an opportunity, but when I select a product and click to confirm, an error appears: 'Unfortunately, there is a problem. Please try again. If the problem persists, contact your administrator.

 

How can I fix it?  I am in a testing environment. 

 

Thank you. 

답변 3개
  1. 2024년 12월 10일 오후 10:30

    Please check the below 

    Common Causes for getting this error 

    • The product is not active or not added to the correct Price Book.
    • Mismatched Price Book between the Opportunity and the Product.
    • Missing required fields or invalid values due to triggers, validation rules, or flows.
    • Insufficient permissions or field-level security.
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