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Ben Sterne (Match My Email) 님이 #Service Cloud에 질문했습니다

I have done the Service Agent trailhead to set up a functioning Agentforce chatbot which is super cool: https://trailhead.salesforce.com/content/learn/projects/quick-start-build-your-first-agent-with-agentforce/configure-an-agentforce-service-agent

I am now trying to customize the agent. I created a new flow called "Get Existing Booking Details". Now I am trying to add the flow as an Agent Action with the "+ New Agent Action" button on the Agent Action page. The issue is before I can save it as a new agent action I get an error:

 

How can I create a new Agent Action in Salesforce from a flow?

 

The error says:

"- Enable the Show in conversation setting for at least one output

- Disable the Filter from agent action setting for at least one output

- Add at least one input."

Am I supposed to do that on another page? Any advice? Would be greatly appreciated!

 

 

#Service Cloud

답변 8개
  1. 2025년 3월 10일 오전 11:25

    I have recently passed Salesforce Agentforce-Specialist exam with the excellent results, on the first attempt. I owe thanks to pass4surexams", who helped to become certified Professional.

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