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Eleanor Kuhl 님이 Salesforce Email-to-Case에 질문했습니다

Hello,

We use email to case functionality in a very basic way. The current threading for case to email works well for my team and we would prefer not to migrate to the new behavior. Is it possible to stay on the existing technology?

 

Thank you!

답변 5개
  1. 2024년 3월 6일 오후 10:04

    If our emails come in from GMail accounts, will we need to reconfigure anything?