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Lorrany Souza 님이 #Sales Cloud에 질문했습니다

Hello, I want to grant permissions for some users to be able to delete a lead from a cadence, even when some activities in that cadence have already started. How can I do that?

답변 2개
  1. 10월 22일 오후 4:14

    Hi @Lorrany Souza, 

    Ensure the users have the required Sales Engagement permissions (typically through the Sales Engagement User permission set) and access to the cadence tracking records. Active cadence targets can be removed using the standard Remove from Cadence action, even after steps have started, provided the user has the necessary permissions and record access. 

    Remove Prospects from a Sales Engagement Cadence | Salesforce Help

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