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Hi folks

I have a 3 step approval process . After user A submits the task for approval, it goes to his manager who verifies all the conditionsand depending upon the his observation, he needs to be able to create a task and event from the same page in an easy manner.

Please give me some ideas on how to proceed on this.

Thank you
답변 8개
  1. 2016년 7월 12일 오후 7:15
    Hi Prati,

    Using Approval Process (automation process) you cannot allow manager or other team members to create task manually. But actually you auto-mate this process i.e. whenever manager agrees on a particular record condition and hit approve. A task will auto created on his behalf. 

    This is salesforce standard process. On each step (approve / reject) you can create a task for this. 

    Let me know if you need further assitance on this. 

    Thanks,

    Gaurav

    Email: gauravgarg.nmims@gmail.com

    SKype: gaurav62990
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