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Trey Flowers (Bandwidth) 님이 #Salesforce Developer에 질문했습니다
I'm trying to find a way to change the from name of an org-wide email address to the current user who is sending the email. I need to do this when the email is being sent from the Case email action on the console feed view. I've tried a couple of different methods, my most recent is using the QuickAction.QuickActionDefaultsHandler to reference the emailMessage and try to change fromName, but had no success.

Example:

"Support" <support@example.com> should be "John Smith" <support@example.com> when John Smith is the sender.

I haven't found an answer while searching through the forums and stackoverflow, so any help you can provide is greatly appreciated.
답변 4개
  1. 2025년 1월 31일 오후 2:50

    Hi Trey - Did you manage to find a solution to this? We are facing the same issue

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