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Hello,

We are working with one of our existing client to build POC and demonstrate the SSO funcationaly between Salesforce.com and the other externals they use (ex: QuickBase, Tableau, SharePoint, etc).

We have configured the necessary SSO settings (for instance QuickBase) and the SSO experiance is working fine on the desktop/laptop device with the seamless flow. But while trying the same with Salesforce Mobile App we are facing the issue, it takes the user to mobile web and ask to re-enter the Salesforce user credential to complete the SSO and thus not leading to seamless flow.

Any help or the best practice to follow here will be greatful.
답변 1개
  1. 2020년 12월 18일 오후 5:38
    Raj,

    Check everything as mentioned in the article,

    https://help.salesforce.com/articleView?id=000334535&type=1&mode=1

    For further reference go through this,

    https://developer.salesforce.com/docs/atlas.en-us.sso.meta/sso/sso_mobileDT_saml_n_oauth.htm

    https://www.netiq.com/documentation/cloudaccess-2-2/connectors/data/salesforce-mobile.html

    Let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

    Thanks.
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