Hello! Our client's donations through Elevate are not making their way into Salesforce. When we log into Elevate it says "There's an issue with your Salesforce integration. See details on the integration page." On that page, I see this https://www.screencast.com/t/2ZBJQh5q. We are good on prereqs so I thought it would be best to disconnect, then reconnect the integration. But when we try to disconnect, we get an "Error disconnecting Salesforce" popup https://www.screencast.com/t/mez84cgeDg. Amy recommendations to get past this? Thanks!
Hi @Leland McKeithan No, not yet. We have not been successful with Support on similar issues so we thought we'd reach out to the community first. But we'll be creating a support ticket shortly. And will report back here if it gets solved. Thanks!
