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Frank Merz 님이 #Flow에 질문했습니다

How can I get the record only of the latest email in a case and then set the status of that email record to a new value? I have the case record, that's not the problem, but can't get the latest email record and set the status of that email record.

I tried a lot, but didn't succeed. I want to solve this with a flow.

Some screenshots would be helpful for me.

Thanks a lot.

 

Frank

답변 5개
  1. 2023년 9월 1일 오후 1:12

    Hi Frank Try to debug to see whats happening 

    here a great view from Francis: An Admin's Guide to the Developer Console

    https://www.salesforce.com/video/296543/

    Don't get put off by the name the dev console is a great tool for an admin to have under the belt

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