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Monica Summers (SaveONSP) 님이 #Service Cloud에 질문했습니다

We have 2 record types for contacts, client and member contacts.  I am trying to determine if a direct account contact relationship is created every time a client or member contact is created?  

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  1. 2023년 6월 22일 오후 7:21

    Hi Monica,

     

    When you create or edit a Contact, whatever you put in the "Account Name" field will become the 'parent' to the Contact. You can't create a Contact without an Account Name (required field), so there would be a relationship created between every Contact and their respective Account.

     

    Thanks,

     

    Nick

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