On the Create a Case Escalation Rule on page https://trailhead.salesforce.com/content/learn/projects/set-up-case-escalation-entitlements/create-case-escalation-rule?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-credential
It wont verify. I created a new playground to start and have done the challenge three times with the same result. Pics attached. Any idea why this is not verifying? #Trailhead Challenges
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Hey @MaryRose Nelson, I am a member of Trailhead Help, I assume that this issue needs further review. We will create a case on behalf of you for this issue and reach out to you via email to investigate further.
Thank you!
++CreateTrailheadCase
