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Sourav P (Delta) 님이 #Sales Cloud에 질문했습니다

Hi, When I try to create and save or edit and save an existing lightning email template in sandbox, it's not allowing me to do so, and below errors pop up every time, May I know what's the issue here ?

 

Error msg :

 

Issue in creating or saving the lightning email templates

Template Content :

 

{{{SBQQ__Quote__c.OwnerFullName}}} has requested your approval for the following quote item with payment terms : {{{SBQQ__Quote__c.SBQQ__PaymentTerms__c}}}.

Quote Amount {{{SBQQ__Quote__c.SBQQ__NetAmount__c}}}

To approve or reject this item click {{{SBQQ__Quote__c.Link}}}

답변 7개
  1. 2023년 4월 17일 오전 7:20

    Hi ,

     

    Perri Marc (Easly)

    Hello, I just came across this same issue - I was able to fix this on my end - it's the Grammarly extension injecting code into your email HTML. That could explain why switching browsers worked for you (if you have Grammarly on the original browser and not on the other). 

     

    I disabled the Grammarly extension and that resolved the issue.

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8A2TSAV

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000DyyTOSAZ