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Ibby Magdalene LA 님이 #Service Cloud에 질문했습니다

Hi

Unable to enable edit in Builder button' permission set 'drag and drop' checked but still unable to edit.

 

Any advice will be appreciated.

 

Thanks

답변 4개
  1. 2023년 4월 12일 오후 10:03

    Hi @Ibby Magdalene LA  

     

    Please try below steps: 

     

    1. From Setup, in the Quick Find box, enter Permission Sets, and then select Permission Sets.
    2. Create a permission set, and then select System Permissions.
    3. Click Edit, choose the Access Drag-and-Drop Content Builder permission, and click Save.
    4. If necessary, click Manage Assignments to assign the permission set to users.

    Note: Email Template Builder isn’t available for previously created Classic and Lightning email templates.

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