Omni-Channel Statuses

Question

Hi Team, I wanted to ask if anyone knew where Omni-channel statues are stored? i.e. - mainly if they are stored in some object? under the hood, where can it be found?

Mauricio Alexandre Silva · Accepted Answer

@Rabia Ahmed https://trailblazers.salesforce.com/profileView?u=0054S00000211jlQAA  if you need something more deep. https://developer.salesforce.com/docs/atlas.en-us.omni_channel_dev.meta/omni_channel_dev/sforce_api_objects_userservicepresence.htm

Rabia Ahmed · Answer

Thanks  @Mauricio Alexandre Silva https://trailblazers.salesforce.com/profileView?u=0053000000A7FJUAA3  and  @Sumeet Negi https://trailblazers.salesforce.com/profileView?u=0054S000000kazvQAA

Omni-Channel Statuses

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