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  1. Andrew Russo (BACA Systems) Forum Ambassador
    2022년 6월 16일 오후 4:42

    bydefault all internal users can view published articles...

     

    User permissions control access to different tasks in Salesforce Knowledge. By default, all internal users with Read permission can read published articles. Assign permissions to agents and authors who publish, archive, delete, and manage articles.

     

    https://help.salesforce.com/s/articleView?id=sf.knowledge_setup_users_lex.htm&type=5

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